March 10, 2022
    Sonoma County, California
    Job Type



    California – Sonoma County


    Base Salary - USD $170,560 to $301,600


    Benefits - Full

    Relocation Assistance Available

    Job Summary:

    Under the supervision of the Director of Pharmacy, the Pharmacy Operations Manager is responsible the pharmacy operations with ultimate responsibility for achieving financial, quality and service goals.  Responsible for cost effective, efficient, and safe pharmacy department management as well as the safe and effective use of medications for all patients and clients served, while remaining compliant with all applicable State and Federal regulations, professional practice, and accreditation standards.  As a department leader, successfully engages staff, acts as a mentor, and exhibits the mission and values of our hospital on a daily basis.


    Essential Functions:


    Leads and mentors staff to effect outstanding pharmacy services. Accountable for oversight of home infusion operations, and sterile compounding services. Develops and maintains applicable staffing models and productivity reports for pharmacy business lines.

    Assures ongoing efficiency, appropriateness, safety, and effectiveness of pharmacy systems.  Regularly and systematically assesses, and when necessary, develops and implements plans of action to accomplish required change and vigilantly reassesses outcomes to meet or exceed operational, quality, and financial expectations and benchmarks.

    Reviews key operational and financial criteria used to assess operational and financial performance.  Refines criteria, if necessary to capture measurable performance expectations and outcomes going forward.

    Prepares, and/or assists in the preparation of annual operations and capital budgets in collaboration with Director. Manages departmental budget to achieve efficient operations of the pharmacy department while achieving operating budget neutrality. Creates and implements immediately any and all action plans when budget expectations are not met.

    In concert with key ministry strategic plans, identifies strategic department objectives in collaboration with Director.  Once approved, develops action plans and time lines to operationalize and achieve or exceed anticipated targets.

    Collaborates with the Nursing agency administration and Quality Coordinator to maintain the organization’s policy and procedure manual related to the safe and effective control, handling, distribution, utilization, administration, and monitoring medications and equipment, to assure they reflect current practice, current professional best known ways, and all regulatory requirements with the goal of achieving operational excellence and accountability of medications and equipment. Implements and monitors compliance with policies.

    Assures consistent compliance with all State and Federal regulations, professional practice standards, safety standards, and guidelines including but not limited to: USP, TJC standards; HITECH/HIPPA; FDA, OSHA, and NIOSH guidelines.  Anticipates and plans for the impact of practice and regulatory changes.

    Participates in Administrative On-Call.

    Demonstrates a high level of credibility, reliability, and responsiveness with all customers, direct reports, and contacts both inside and outside Infusion Pharmacy.

    Participates in departmental and agency error reporting and QA/QI activities through data collection, evaluation, investigation; implements action plans to address identified QA/QI concerns. Approaches problems and planning from a broad perspective in order to achieve and maintain highest quality services.

    Accountable for developing, managing, and evaluating processes that assure continued competency of all technical and professional staff. Participates in the professional education of the medical, pharmacy and nursing staff as well as periodic and annual evaluations of direct reports. Assures that education of patients, patients’ families, and the community served meets the needs of those populations.

    Meets annual education requirements, including OSHA and NIOSH requirements for initial and annual education concerning blood borne pathogens and hazardous materials handling. Knows and practices effective infection control measures.

    Assures implementation of and compliance with department and the hospital's policies and procedures.



    Minimum Position Qualifications:

    Education: PharmD from an accredited school of pharmacy.



    6 years Related work experience.

    4 years Supervisory or management experience.

    Experience in home infusion pharmacy services, sterile compounding operations (USP <797>, <800>), and applicable quality standards.


    Licenses/Certifications: Current, valid license to practice pharmacy in California.


    Preferred Position Qualifications:

    Education: Coursework/Training - Training in Six Sigma and LEAN.


    2 years Home care experience with clinical responsibilities.

    Systems improvement experience.

    Our Home Care Network (SJHCN) is a Home Health ministry of the hospital, serving three Northern California counties; Humboldt County, Napa County and Sonoma County.

    Our networks of compassionate, highly skilled employees are dedicated to putting the patient first to improve the health of individuals and families in our community.

    The Home Health caregivers assist in restoring a patient's optimal health and support the family by going into the home and ministering to the physical, psychological and spiritual needs of the patient and family members.

    Our home care services are a literal representation of reaching out to our community to care for our dear neighbors.



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