Manager-Transfer Center

    Published
    August 30, 2023
    Location
    Florence, Alabama
    Category
    Job Type
    State
    Alabama
    Region
    Southeast

    Description

    We are seeking candidates for Manager-Transfer Center opportunity for a hospital located in Florence Alabama.

    Salary $90,000.00 to $100,000.00

    SIGNING BONUS

    Negotiable

     

    Must-Haves

    Graduate of an accredited School of Nursing

    Management experience (Transfer Center experience a plus)

    Bachelor’s degree required (Masters Preferred)

     

    Job Description

    The Manager, Transfer Center ensures the Access Center function(s) are consistently maintained during all hours of operation; provides oversight and direction over all staff and processes always related to Access Center functions. The position works in collaboration with Access Center Director, AVP Clinical Operations and Staff, hospital department representatives, physicians, and leadership teams to foster relationships with referring facilities, physicians, and hospital staff around the concept of patient transfers. The position works closely with staff at all levels within organizations served to identify, trend, report, and overcome barriers to patient throughput or transfer processes.

     

    Essential Functions: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

     

    Demonstrates knowledge of human growth and development, assessment, range of treatment, and care of patients appropriate to the ages of patients served.

    Assumes responsibility for clinical and resource management of unit (24hrs/day,7 days/wk).

    Assumes responsibility for employee, physician, customer, and patient satisfaction related to Access Point Transfer Center processes.

    Promotes each hospital’s customer service initiatives and protects the integrity of such programs.

    Coordinates and integrates human and material resources to efficiently provide customer service delivery to support the transfer center functions.

    Coordinates facility capacity flow and appropriate bed placement services, as indicated.

    Coordinates and manages all processes related to the Access Point Transfer Center to include but not limited to ED & Inpatient Transfers, M D office admissions, Behavioral Health Admissions, Patient Transport, and Capacity Management for each facility served.

    Promotes and ensures overall ease of entry to any LifePoint facility.

    Maintains/ensures EMTALA compliance within all operations of the Transfer Center.

    Managesstaffingandschedulingofstaffwithinproductivityandbudgetaryguidelines.

    Ensuresqualityandperformancemetricsaremaintainedatalltimeswithindepartmentoperations.

    Communicates effectively with customers at all levels.

    Ensures Quality Reviews include documentation, telephone call recordings, and general staff interactions with customers are conducted and maintained.

    Designsandoperationalizesqualityassuranceandprocessimprovementinitiativestoimproveoverallfunctions within the Access Center.

    Concurrently investigates and troubleshoots service gaps and process issues and brings issue store solutioning timely manner.

    Conducts employee evaluations and feedback both concurrently and annually.

    Assists and performs all Access Point Transfer Center functions to ensure efficient processes are always maintained.

    Serves as a personal and professional role model and mentor for staff.

    Assumes other responsibilities as assigned.

    Additional Information:

     

    Supervisory Responsibilities:

    Manage the work of others, including planning, assigning, scheduling, and reviewing work, ensures quality standards.

     

     

    Benefits

     

    DENTAL INSURANCE

     

    MEDICAL INSURANCE

     

    VISION INSURANCE

     

    LIFE INSURANCE

     

    RETIREMENT

     

    EQUITY

     

    PAID TIME OFF

     

    OTHER

    LP

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