MANAGER, CARE MANAGEMENT - CASE MANAGEMENT DEPARTMENT
Responsible and accountable for providing overall leadership and management of care management throughout the hospital. Responsible for directing the activities of care coordination team to assure patient needs are met. Demonstrates the ability to assess, plan, implement and evaluate the care of patients of the following ages: pediatric, adolescent, adult, geriatric so as to treat the patients' human responses through integration of the physical, psychological, sociocultural, and spiritual dimensions of healing. Directs appropriate utilization of resources and achievement of clinical and financial outcomes.
Responsible for daily operations of care management to hospital units.
Responsible for management and coordination of Behavioral Health services for SJHS Sonoma County.
Responsible for oversight of transitional care/CARE Network post-acute program and staff.
Responsible for participation and implementation of Population Health/Clinical programs and objectives throughout continuum of care.
Performs annual review/revision of Care Management/CARE Network Department Policy and Procedure Manuals.
Provides input regarding annual budget and ensures budgetary compliance on a monthly and annual basis.
Assumes responsibility for departmental compliance and interdisciplinary compliance with all JCAHO, Title XXII, and federal regulations.
Manage human resources issues including progressive disciplinary actions when necessary, oversees staffing and scheduling. Responsible for orientation, training, supervision, and evaluation of Care Management and Population Health/Clinical personnel.
Ensures patient, employee, physician and customer satisfaction. Develops and promotes effective communication.
Sets and submits measurable, achievable department goals. Sets expectations, develop plans, and manages the process to assess, improve, and maintain the quality of the organization’s governance, management, clinical and support activities.
Advanced skills in Care management.
Knowledge of Title XXII and JCAHO requirements.
Effective interpersonal skills.
Strong organizational skills and ability to effectively present written and verbal information.
Knowledge of regulatory requirements necessary to integrate into patient care delivery system.
Demonstrates knowledge, judgment and organizational abilities to meet the needs of the patients served.
Demonstrates knowledge and accountability for fiscal aspect of department operations; develops and monitors operational budget and productivity measurements; submits and justifies capital budget requests.
Minimum Position Requirements:
Education: Bachelor's Degree in Healthcare related field. Nursing preferred.
2 years Case management experience.
1 year Leadership experience.
Current CA Registered Nurse (RN) license.
Certificate in Care Manager (CCM) or Accredited Care Manager (ACM).
Preferred Position Qualifications:
Education: Master's Degree
Our hospital has worked for decades to improve health and quality of life in California's North Bay region, starting in Sonoma County, where the Sisters of the hospital of Orange opened the doors of Santa Rosa Memorial Hospital in 1950. Today, we continue the mission begun by the Sisters to those we serve through an integrated spectrum of primary, urgent, acute, outpatient, palliative care and regional referral services. Sonoma County facilities aligned with our hospital include the 278-bed Santa Rosa Memorial Hospital, the region's only Level II trauma center. In addition, the 80-bed Petaluma Valley Hospital and 43-bed Healdsburg Hospital are secular (non-religious) affiliates of our hospital. Our services also encompass three Urgent Care centers, Hospice of Petaluma, Memorial Hospice and North County Hospice, the Annadel Medical Group doing business as our Medical Group, as well as the Home Care Network (post-acute care services). We act as a regional referral hub for outlying hospitals, while also providing outpatient behavioral health care, education to promote health and prevent chronic disease, rehabilitation, oral health care, community benefit programs, and more, all fostering health and quality of life throughout the area.
The hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.
Base Salary - USD $113,713 to $193,211
Benefits - Full
Relocation Assistance Available -