Laboratory Operation Manager

    January 6, 2023
    Baltimore, Maryland
    Job Type


    We are seeking candidates for a Laboratory Operations Manager opportunity for a national health care located a short drive southwest of Baltimore MD.

    9a-5p Monday to Friday with evening, weekend and holiday coverage rotation as needed.

    Salary: USD $100,000 – $115,000 / yr

    Sign-on bonus eligible position!

    Is there additional variable compensation?

    10% sign on bonus


    Is relocation available?

    Yes, nationwide



    Job Summary:

    Plan, manage, organize, and coordinate Laboratory services.  Subject matter expert and the technical resource for the region in designated specialized area. Responsible for the design and oversight of highly reliable laboratory operations including accountabilities for quality of care, member experience, affordability, standard work and employee experience and competence. Accountable for role modeling principles defined in KP Mission and Standards and creating a culture of compliance, ethics and integrity.

    Essential Responsibilities:

    Exceptional Care and Service. Lead and manage technical, clinical, and operational aspects of the laboratory and pathology services.  Monitor test results, equipment, and laboratory information systems.  Perform, assist and support functions within laboratory as needed. Promote an organizational culture of safety and ensure appropriate patient safety. Design/evaluate processes to ensure high reliable standard laboratory services across continuum of care. Build strong performance-based, collaborative relationships with local and regional leadership fostered by frequent communication and interaction to identify and resolve problems/issues and improve delivery of laboratory services. Maintain a productive partnership with pathologists and laboratory staff. Represent the laboratory in Medical Operations Building and Regional facilities functions and committees. Participate in on call responsibility to include, not limited to, Lab Manager and/or Manager of the Day programs. Develop, implement, and monitor laboratory policies and procedures. Oversee regulatory and accreditation requirements to ensure departmental technical, quality, and administrative activities are compliant with all regulatory requirements including, but not limited to CAP, COLA, OSHA, and CMS. Establish, implement, and maintain service standards to meet member and internal client expectations. Implements and monitors new service offerings to meet changing business needs.


    Basic Qualifications:


    Minimum four (4) years’ experience in high complexity testing.

    Minimum three (3) years of leadership experience in a clinical laboratory setting.


    Bachelor’s degree in medical technology, clinical laboratory science, chemical, physical or biological science from an accredited institution. Proper documentation for applicable degree is required (i.e. copies of diplomas, transcripts, and/or U.S Equivalency Degree Report if needed). Major must be clearly stated on the document. If diploma does not indicate the major, an additional document that states major is required. Degree must include 24 semester hours of medical laboratory technology OR 6 hours chemistry and 6 hours of biology and 12 hours of chemistry, biology or medical laboratory technology in any combination AND completion of a clinical laboratory training program approved or accredited by an organization approve by HHS and at least three (3) months documented laboratory training in each specialty the individual will supervise.

    License, Certification, Registration

    Six Sigma Yellow Belt Certificate within 12 months of hire


    Additional Requirements:

    Thorough knowledge of regulatory (state and federal) agency requirements and professional practice standards to include CLIA, COLA, CAP, NCQA, AABB, local, state and federal regulations.

    Comprehensive knowledge of the function of a medical laboratory.

    Thorough knowledge of principles of supervision, management, personnel management, financial analysis and budgeting.


    Thorough knowledge of clinical laboratory operations.

    For medical office laboratories, MT(ASCP), MLS(ASCP), and/or MT(AMT).

    For Regional Laboratory, MT(ASCP) or MLS(ASCP) for the core laboratory and HT(ASCP), HTL(ASCP), PA(ASCP) and/or CT(ASCP) for the pathology laboratory.

    For Regional Laboratory, the following certifications are also acceptable: H(ASCP), and/or SH(ASCP) for Hematology; C(ASCP), and/or SC(ASCP) for Chemistry; M(ASCP) and/or SM(ASCP) for Microbiology; B(ASCP) and/or SBB(ASCP) for blood bank/transfusion services.


    Preferred Qualifications:

    Behavioral interviewing experience.

    Experience in Labor/Management Partnership environment.

    Continued involvement in national, state, and local professional organization(s).

    Proven ability to organize and manage laboratory operations.

    Demonstrated strengths in decision making in a consensus environment and collaborative management style.

    Lean and/or Six Sigma Green Belt.

    Master’s degree in clinical laboratory science, chemical, physical, biological, business administration, health care administration, public health, or related field from an accredited institution.


    It is a CORE lab manager position 9a-6p roughly with eve and nite as needed. CORE lab consists of chemistry, hematology and molecular areas. smart and strong leader and takes initiative


    What are the 3-4 non-negotiable requirements of this position?

    1. Must have a MT or MLS certification from ASCP or AMT certification

    Must have generalist experience CAN NOT accept any specialized certifications.


    1. Minimum four (4) years of experience in high complexity testing.


    1. Minimum three (3) years of leadership experience in a clinical laboratory setting. Must have leadership within a Lab specifically


    1. Bachelor's degree in medical technology, clinical laboratory science, chemical, physical or biological science

    What are the nice-to-have skills?

    Manager in core labs

    Master’s degree

    Decision making skills

    Union environment


    Describe how this position fits in your organization.

    Manager role - direct reports


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