Description
Emergency Services Manager Austin, TX
FTE: 61
Comp: $113k max - based on years of exp
SOB and relocation assistance on a case by case basis w/ HR approval
Fee: 20% of the annual salary
SHIFT: Full-time • Days > 10 Hrs/Wkdays Only
This is a multi-specialty hospital in Texas with more than 360 beds. The facility is home to a Level III NICU, a Kidney Transplant Center, and the Texas Institute for Robotic Surgery. Additional services offered at this medical center include 24-hour emergency care, heart and vascular care, neurology and neurosurgery, rehabilitation services, and inpatient and outpatient surgery.
Job Summary
The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.
Participates in providing patient specific care standards as directed, and follows service excellence standards to ensure high levels of patient satisfaction.
Job Responsibilities
- You will help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensure adherence to standards of care.
- You will support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensure a culture of accountability and transparency in the provision of care.
- You will support the achievement of internal/external benchmarks, accreditations, and designations.
- You will ensure compliance with all policies, procedures, and regulatory standards.
- You will ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- You will manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- You will facilitate effective interdisciplinary care coordination within and across departments. Ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
- You will provide leadership in attaining and sustaining an unparalleled patient experience. Instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
- You will review various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.
- You will leverage various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
- You will ensure compliance with evidence-based practices that enhance patient experience and customer service.
- You will collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- You will identify development opportunities or training needs of individual employees and teams.
Qualifications
- Advanced Cardiac Life Support must be obtained within 90 days of employment start date
- Basic Cardiac Life Support
- PALS Pediatric Advanced Life Support must be obtained within 60 months of employment start date
- Must have ER Registered Nurse in an acute care
- Bachelor’s Degree required