SALARY - $115-$130k + 15% Incentive Bonus Eligibility
SIGN ON: 10K
Relo: Case by Case
Job Summary and Qualifications
The Director of Laboratory is responsible for directing the 24-hour operations and activities of the clinical laboratory to meet organizational and regulatory requirements. Responsible for laboratory specimen collection, specimen management, clerical functions, in-house and referral testing services. Actively participates in strategic and budgetary planning for assigned areas of responsibility. Provides direction to department personnel to achieve operational and technical objectives including workflow design, service quality, financial performance, regulatory compliance, personnel management, patient satisfaction, healthy work environment, and integration of intra and inter-departmental activities.
Concurrently monitors employee and departmental performance to ensure adherence to policies and procedures, timelines and regulatory requirements
Reviews all departmental policies and procedures at least annually and revises, as needed.
Develops, implements and monitors new policies and procedures as needed
Ensures that department employees attend all mandatory IRL/departmental in-services and staff meetings
Quality Improvement Functions:
Develops monitoring systems for the collection, documentation and reporting of quality assessment and improvement data; extracts pertinent information from quality assessment and improvement studies, initiates corrective action plans, and re-monitors results
Evaluates existing systems and processes and develops corrective action plans for service/quality trends identified Initiates changes and monitors for improvement
Ensures that departments proactively respond to feedback from customers (internal and external) and implements improvement mechanisms to enhance the overall ability of the department to meet the customer’s needs for laboratory services
Concurrently monitors resource utilization, including payroll, supplies and expenses, client volume and revenue variation reports, outpatient volume reports, mileage and expense logs; participates in MOR. Takes action immediately, as needed, to rectify problems
Responsible to ensure the weekly and monthly corporate key indicators are an accurate measurement of past and current performance for a basis for proactive response to a changing environment
Ensures legal and ethical practices are always maintained
Prepares and submits capital expenditure requests, department projections and annual budget.
Human Resource Functions:
Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures; fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations
Screens, interviews and selects qualified individuals for open positions within the department
Reviews all department employee job descriptions at least annually and revises, as needed. Provides employees with a new job description if substantive changes are made
Completes and conducts performance evaluations for all staff under direct supervision after three months of employment and annually, in a timely manner
Maintains department education files, including new employee orientation checklist, equipment training checklist, mandatory in-service attendance confirmation and continuing education
Develops and monitors improvement action plans, as needed, to correct poor job performance
Initiates counseling and discipline according to policies and procedures
Terminations, status changes, and other personnel actions are completed in a timely fashion
Reviews and approves payroll time sheets, purchasing requisitions, check requests, and scheduling requests
Employee injuries are reported within specified time frames and IRL policy/procedure for work related injuries is followed and supported
Directs and organizes the operations of the hospital rapid-response laboratories through the appropriate, delegation of responsibilities and authority and overall direction of the hospital laboratory management team.
Effectively communicates with IRL System personnel at all levels to coordinate efforts meet special needs and address problems or concerns.
Works with IRL System management team to maintain regular, two-way communications and integration of core laboratory and hospital personnel. Conducts regular Town Hall Meetings at all IRL System facilities and is accountable for contributing to quarterly newsletters for IRL System personnel.
Effectively works with all levels of IRL and hospital management and employees to ensure a service delivery system, which sets standards of excellence in terms of quality, response time, and overall user satisfaction.
Meets regularly with appropriate IRL System counterparts to ensure effective inter-departmental interfaces are established, maintained and enhanced.
Continually monitors and stays abreast of legislative and regulatory changes affecting the laboratory industry, and ensures changes are accurately communicated to affected departments and implemented on a timely basis.
Investigates, recommends and purchases equipment, supplies and instrumentation appropriate to current and planned future needs.
REPORTS TO – Heiydie Feliciano, Division Lab Director
FTEs - 35
BEDS – 165
What qualifications you will need:
Bachelors Degree, or Masters Degree
State of Florida Supervisor's License in at least 3 areas: Blood Bank/Immunohematology - Chemistry - Hematology - Histology - Microbiology - Serology/Immunology
Five years of experience at a supervisory/management level in a clinical laboratory setting - Must have Hospital Director Level Experience
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Fertility and family building benefits through Progyny
- Free counseling services and resources for emotional, physical and financial wellbeing
- Family support, including adoption assistance, child and elder care resources and consumer discounts
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan
- Retirement readiness and rollover services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- And more...