Director of Emergency Services

    April 26, 2023
    San Antonio, Texas
    Job Type


    Director Emergency Services,  San Antonio, TX

    A Large Children’s Hospital opened in 1998 as the first hospital in South Texas built specifically for children’s care. As the region has grown, so have we—becoming one of the leading U.S. hospitals providing bone marrow and stem cell transplants for children. Additionally, we recently concluded a major expansion project at the hospital that added a seven-story patient tower with 96 private rooms, 40 private, ER treatment rooms, and a 94-bed, Level IV neonatal intensive care unit (NICU).

    Job Summary

    The role of the Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

    Job Responsibilities

    • You will accurately identify real/potential problems affecting the service and implements solutions with follow through and communication
    • You will actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
    • You will advance the patient experience agenda in the Emergency Department
    • You will coach immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance
    • You will adhere to all Human Resource policies.
    • You will effectively communicate departmental, organization and industry information to staff
    • You will facilitate evidence-based employee engagement practices
    • You will effectively build strong relationships and networks to deliver upon organizational and department goals
    • You will participate in employee and patient rounding and identify and mentor potential future leaders
    • You will enforce standards of emergency department care and develop processes to measure and ensure consistent compliance
    • You will develop, implement, and evaluate an ongoing emergency services program which assures quality patient care consistent with the Hospital mission
    • You will monitor compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety
    • You will oversee a PI program that consistently monitors and evaluates critical aspects of care
    • You will be responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards
    • You will follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens
    • You will support the recruitment process to secure staffing talent
    • You will perform other duties as assigned

    Job Qualifications

    • Bachelor's degree in nursing required
    • Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred
    • 3+ years of experience in emergency services required
    • 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
    • Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
    • Advanced Cardiac Life Support (ACLS) required
    • Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required
    • Basic Life Support (BLS) required


    Additional Information


    • 24 ER beds plus 18 more beds that are used as a rapid treatment area
    • Trauma level: 3 trying to get to 2
    • Volume: 240 a day; diff times of year down to 85
    • Children’s ED is more walk-ins
    • Acuity level:  a lot of 4s and 5s; virus, colds; some high acute; usually very low acuity
    • Reports to VP of Emergency Services
    • ED Director - Just going to be over the children’s ED
    • Have strong CNCs - 1 on day and 1 on night
    • # FTEs: once hire everyone 80-100
    • Have a shared educator, a quality coordinator and an executive assistant that does ordering
    • Medical directors very engaged
    • Physician engagement: fantastic, very involved, even from adult side – they pop over to children’s side to help

    Compensation: Salary range from 120K-143K based on years of exp. Relocation assistance up to 10K



    Drop files here browse files ...
    Drop files here browse files ...

    Related Jobs

    Director of Emergency Services   Las Cruces, New Mexico
    April 11, 2023
    Nurse Manager Emergency Evening   San Jose, California
    March 24, 2023
    Director of Emergency   Las Vegas, Nevada
    March 1, 2023
    Are you sure you want to delete this file?