Director of Case Management

    October 28, 2021
    Boise, Idaho
    Job Type



    Experience: 10 years’ experience in clinical and managerial roles in a multi-faceted health care system and/or multi-service provider setting


    Base Salary - USD $126,000 to $200,000

    > System is looking for a Director of Case Management/Care Continuum to join us in our strategy to be the community’s trusted partner in providing exceptional, patient-centered care.

    > The Director of Case Management/Care Continuum is accountable for ensuring effective patient throughput and efficiency in processes related to providing patients with the right care at the right time. This role provides leadership, direction, and guidance to designated department(s) and programs; oversees operations and identifies key barriers/core problems requiring the application of problem-solving skills to deal with complex situations.

    > This position will have oversight of case management and care continuum in our Boise, Elmore (Mountain Home), and McCall population health areas.

    > Responsibilities

    > Leads and oversees a multi-functional clinical team responsible for driving the highest quality care coordination, patient experiences and outcomes. Functional areas of accountability may include Case Management, Social and Behavioral Services, Rehabilitation Services and/or Home Care/Hospice. Works with the Post-Acute Care Center of Excellence (CoE) to develops and implements clinical standards of practice, clinical supervision policies, procedures and practice protocols to ensure excellent patient care and quality outcomes through coordination of care across the continuum.

    > Partners with Center of Excellence (CoE) and area leadership to implement and execute on focused strategies, including patient throughput and placement; cost and utilization optimization; care coordination; and quality outcomes. Manages planning with initiation of departmental goal setting and tracking on a regular basis.

    > Serves as a subject matter expert on benefits and any limitations therein, and provides guidance on how to address member/patient needs when benefits are limited. Consults on the impact in the continuum for all initiatives that result in a shorter hospital length of stay. Partners with leaders to address patient placement barriers.

    > Leads efforts to connect with community resources and within the local post-acute care industry in order to develop relationships and to stay connected to industry changes and new regulations.

    > Provides leadership and oversight for effective fiscal management, performance improvement activities, and compliance with all relevant policies/procedures and regulations. Actively participates in the budget and goal setting process.

    > Direct human resource initiatives and talent management efforts for designated areas. Provides leadership, guidance, development and continuing education to staff. Selects, develops, coaches, mentors, and assesses performance of staff.

    > Interacts with operating untis and area leadership teams to provide consultation, influence decisions and identify and resolve critical issues.

    > Develop positive working relationships with all internal and external stakeholders and customers.

    > Other duties and responsibilities as assigned.

    > Qualifications

    > Education: Bachelor’s Degree in Health Services, Business Administration, Public Health, Nursing, Social Work, or related field.

    > Experience: 10 years’ experience in clinical and managerial roles in a

    > multi-faceted health care system and/or multi-service provider setting

    > Licenses/Certifications: None.

    Why Our client

    They are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.

    With multiple locations in the beautiful southern and central Idaho, our mild, four season climate means you can play outdoors year-round. Whether you prefer leisurely walks along the river or heart-pounding climbs up a sheer cliff- there is always something to do after work. An exciting mix of urban and outdoor life defines Idaho’s culture, you can ski in the morning and watch a college sporting event at night. It is a great state to raise a family and forge lasting relationships.


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