Director Case Management & Social Services

    Published
    October 12, 2021
    Location
    Houston, Texas
    Category
    Job Type
    State
    Texas
    Region
    Southwest

    Description

    Case Management & Social Services Director
    Salary Range: 120-140k
    Bonus Eligible: up to 14%
    Relocation Assistance
    Large, faith based, non profit organization

    JOB SUMMARY
    The Director Case Management & Social Services position is responsible for strategy, function and operations of the Case Management & Social Work department. This position is an integrated, interprofessional role which supports caregivers to provide the highest quality, most clinically appropriate care to patients while promoting the most cost-effective utilization of the hospital's resources. The Director Case Management Social Services position deploys population-focused teams to enhance consistent clinical, service and financial outcomes through the implementation of exemplar practice. This position provides leadership and direction to Managers and Staff as appropriate. The Director Case Management Social Services position is responsible for quality, functional excellence and accomplishment of strategic and operational objectives.

    The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

    • Reports to CNO
    • 12 FTE’s

     

    1. Qualifications:
    • Master's degree (current incumbents as of job implementation date have until December 2022 to obtain)
    • Five years of management experience in a healthcare environment; for internals, three years management experience in healthcare with HM performance that demonstrates leadership responsibility
    • Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements and American Nursing Credentialing Center (ANCC)-recognized certification

    OR

    • Social Worker (LCSW or LMSW) license in State of Texas
    • Certification approved by National Association of Social Workers (NASW), or Commission for Case Management (CCM), American Case Management Association (ACMA), or National Board for Case Management

     

    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

    • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
    • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
    • Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
    • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
    • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
    • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
    • Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
    • Demonstrates highly effective communication skills-strong written communications and platform presentation abilities
    • Ability to work effectively in a fast-paced environment
    • Demonstrates flexibility and adaptability in the workplace
    • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
    • Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
    • Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
    • Proficiency in spreadsheet, word processing, and presentation software
    • Maintains a positive and supportive attitude and demeanor
    • Professional handling of exposure to confidential/sensitive information
    • Excellent analytical skills
    • Advanced negotiation and mediation skills
    • Advanced time management and prioritization skills
    • Expert collaboration skills
    • Experience with computers and related software (Excel and Interqual preferred)
    • 135 beds, 287 physicians and over 869 staff members
    • 6 Sports Medicine clinics, 2 Outpatient Laboratory & Imaging clinics
    • Awarded Top Performer™ by The Joint Commission
    • Area’s only “A” rated hospital by The Leapfrog Group™

     

    AE

     

     

     

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